Company Attributes Issue to Internal Network Expansion

AT&T recently experienced significant service outages, which have been traced back to internal network expansion issues rather than a cyber attack, according to a statement released by the company. The outage, which caused disruptions in service for many customers, was the result of an incorrect process being executed during the expansion of the network.

Continuous Assessment for Reliable Service

AT&T is currently conducting a thorough evaluation of the outage to ensure that they can continue providing customers with the quality service they deserve. Regulators, including the Federal Communications Commission (FCC), are actively monitoring the situation and investigating the reported wireless outages.

Stock Movement

Following the service disruptions, AT&T's stock saw a slight increase of 0.4% in premarket trading on Friday, after experiencing a 2.4% decline on Thursday. Despite the temporary setback, the company remains focused on resolving the issues to maintain customer satisfaction.

Resolution and Restoration

Although thousands of AT&T customers faced difficulties with making and receiving calls during the outage, the company reported that wireless service had been fully restored to all affected customers by mid-afternoon on Thursday.

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